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From ideas and concepts to effective practice ... your intercultural communication skills will grow

Effective intercultural communication begins with motivation, knowledge, and a true appreciation of cultural diversity. This pioneering best-seller supplies you with all three.

Authors Larry A. Samovar, Richard E. Porter---and new co-author Lisa A. Stefani---translate communication ideas and concepts into effective practices that guide you in improving your intercultural communication skills and reaching your communication goals. Going beyond traditional coverage, Communication Between Cultures focuses on the deep structure of culture with special emphasis on religion, family, and history. You'll explore how differences in perception, world views, values, and verbal and nonverbal messages all affect communication. And you'll have the benefit of the book's many current examples and concrete strategies for improving your skills.

In this third edition, significant changes and added features include:

*A new chapter devoted to the role of culture in health care

*Even more material on how religion, family, and history affect communication

*Expanded analysis of stereotyping, prejudice, discrimination, and ethics that addresses the increase in racial tension in the United States today

*A greater focus on the role of co-cultures in North America

*New discussion of the many ways that cultures are alike

*A new section on cultural adaptation that addresses the increased migration occurring in recent years

 

Contents

Preface Part I. Communication and Culture Chapter 1.   Intercultural Communication: Interaction in a Changing World Importance of Intercultural Communication The Quantity and Quality of Intercultural Contacts International Contacts Domestic Contacts Approaching Intercultural Communication The Content of Intercultural Communication A Philosophy of Intercultural Communication Studying Intercultural Communication Individualism Objectivity Preview of the Book Summary Activities Discussion Ideas Chapter 2.   Communication and Culture: The Voice and the Echo Defining Communication Complexity of Communication Intentional and Unintentional Behavior Components of Communication Characteristics of Communication No Direct Mind-to-Mind Contact We Can Only Infer We Seek to Define the World Communication Is Self-Reflective The Brain Is an Open System Communication Has a Consequence We Are Alike and We Are Different Understanding Culture Basic Functions of Culture Definitions of Culture Characteristics of Culture Intercultural Communication A Definition of Intercultural Communication Forms of Intercultural Communication A Preview of Principles Summary Activities Discussion Ideas Part II. The Influence of Culture Chapter 3.   Cultural Diversity in Perception: Alternative Views of Reality Understanding Perception Culture and Perception Beliefs Values Cultural Patterns Dominant American Cultural Patterns Diverse Cultural Patterns Activities Discussion Ideas Chapter 4.   The Deep Structure of Culture: Roots of Reality World View Religion as a World View A Comparison of World Views Family Importance, Functions, and Types Culture and Family History United States African Americans Jews Russians Chinese Japanese Summary Activities Discussion Ideas Part III. From Theory to Practice Chapter 5.  Language and Culture: Words and Meanings The Importance of Language Language and Culture Culture and Meaning Culture and the Use of Language Foreign Languages and Translation Problems of Translation and Equivalence Working with a Translator Language Diversity in the United States Argot Co-Cultures and Language Use Summary Activities Discussion Ideas Chapter 6.  Nonverbal Communication:  The Messages of Action, Space, Time, and Silence The Importance of Nonverbal Communication Defining Nonverbal Communication Functions of Nonverbal Communication Repeating Complementing Substituting Regulating Contradicting Nonverbal Communication: Guidelines and Limitations Nonverbal Communication and Culture Body Behavior Space and Distance Time Silence Discussion Ideas Chapter 7.   Cultural Influences on Context: The Business Setting Context and Communication Culture and the Business Context The International Business Context Culture-Specific Business Practices The Domestic Business Context The Importance of Diversity in Advertising Value Conflicts in the Workforce Summary Activities Discussion Ideas Chapter 8.  Cultural Influences on Context: The Educational Setting Educational Differences Education in Korea Education in Japan Education in Mexico Multicultural Education in the United States Approaches to Multicultural Education Learning Styles Language Diversity Gender, Culture, and the Classroom Multicultural Teaching Competencies Classrooms of the Future: Technology as a Bridge to Culture Summary Activities Discussion Ideas Chapter 9.  Cultural Influences on Context: The Health Care Setting Explanations, Treatment, and Prevention of Illness Cultural Variations in the Cause of Illness Cultural Variations in the Treatment of Illness Cultural Variations in the Prevention of Illness Religion, Spirituality, and Health Care Gender Roles and Health Care Male Dominance in the Health Care Setting Female Purity and Modesty Pregnancy and Childbirth The United States: Health Care in a Diverse Patient Population Self-Disclosure Language Barriers Nonverbal Messages Formality Improving the Multicultural Health Care Interaction Summary Activities "Discussion Ideas   Part IV. Knowledge into Action Chapter 10.  Accepting Differences and Appreciating Similarities: A Point of View A Philosophy of Change The Brain Is an Open System We Have Free Choice Potential Problems in Intercultural Communication Seeking Similarities Uncertainty Reduction Diversity of Communication Purposes Stereotyping and Prejudice Power Culture Shock Ethnocentrism Improving Intercultural Communication Know Yourself Consider the Physical and Human Settings Seek to Understand Diverse Message Systems Develop Empathy Encourage Feedback Learn About Cultural Adaptation Ethical Considerations A Definition of Ethics Guidelines for an Intercultural Ethic Summary Activities Discussion Ideas Notes

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